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Find quick answers to the most common questions about JMC Study Hub.
- About JMC Study Hub
- Course Enrollment & Access
- Learning Features
- Payments, Refunds & Pricing
- General Support
What is JMC Study Hub?
JMC Study Hub is an online learning platform that provides structured courses, mock tests, and interactive resources for exams like UGC-NET, CUET, and other higher education programs.
Who can benefit from JMC Study Hub?
Our platform is designed for students, graduates, and professionals who are preparing for competitive exams in Mass Communication, Arts, Humanities, and related fields.
How is JMC Study Hub different from other e-learning platforms?
We combine expert educators, modern LMS tools, bilingual content, performance tracking dashboards, and 24×7 support to make learning flexible, engaging, and exam-focused.
Do you offer offline classes or only online courses?
JMC Study Hub primarily focuses on online learning, but we also provide limited offline sessions and hybrid options where applicable.
Can I access JMC Study Hub on both mobile and desktop?
Yes, our platform is accessible on both devices. For best experience in quizzes, videos, and resources, we recommend using a desktop or laptop.
How do I enroll in a course?
To enroll, browse the course list, click “Enroll Now”, and complete the online payment. Once confirmed, you’ll get instant access to your course dashboard.
How long will I have access to my course?
Each course comes with a specific validity period (e.g., 3 months, 6 months). After expiry, access automatically ends, and students must repurchase to continue.
Can I access my course on both desktop and mobile?
Yes, you can log in from both. For the best experience (mock tests, notes, and long lectures), we recommend using a desktop or laptop.
What happens if my course validity expires?
Once validity ends, you will no longer be able to watch videos, access notes, or attempt quizzes. You will need to purchase the course again.
Do I need special software to access courses?
No extra software is required. Courses run directly on our website or Android app, needing only a stable internet connection.
What type of study materials are provided?
Students get access to video lectures, downloadable notes, PDFs, quizzes, and mock tests — all structured for exam-focused learning.
Do you provide mock tests and quizzes?
Yes, we provide full-length mock tests and topic-wise quizzes with instant evaluation, detailed solutions, and performance feedback.
Can I track my progress while learning?
Yes, our performance dashboard shows your course progress, quiz scores, and areas of improvement in real-time.
Will I get a certificate after completing the course?
Yes, students receive a digital certificate of completion once they successfully finish the course.
What makes JMC Study Hub learning interactive?
Apart from lectures, you get quizzes, assignments, Q&A forums, and live classes to make learning engaging.
What payment methods are accepted?
We accept debit/credit cards, UPI, net banking, and other secure online payment options through trusted gateways.
Do you offer discounts or coupons?
Yes, we provide seasonal discounts and coupon codes. Offers vary by course and time, and must be applied before checkout.
What if my payment fails but money is deducted?
In case of failed transactions, please contact support with your payment details. Your course will either be activated or a refund will be initiated within 7–10 business days.
What is the refund policy?
We offer a 7-day refund policy. Refunds apply only if less than 20% of the course content has been accessed. After 7 days, no refunds are provided.
How will I receive my refund?
Refunds are credited back to the original payment method within 7–14 business days after approval.